Facility discovery
In the current appSearch facilities by name or address, browse the map, open facility details, and save facilities for later.
- Map browsing and facility search
- Facility details and saved facilities
- Google rating and DockRate driver rating shown separately
Entrance and check-in notes
In the current appDriver contributions can explain the facility approach, entrance, check-in type, and other arrival details in plain language.
- Driver-contributed entrance notes
- Check-in type and instructions
- Subject to community guidelines
Wait-time reporting
In the current appDrivers report how long they were at a facility. DockRate can show recent reports and a typical wait based on available driver reports.
- Recent reported waits
- One typical reported wait value
- Reports, not live queue measurements or guarantees
Dock difficulty
In the current appDock difficulty is a driver rating of the docking experience. It does not measure clearance, yard dimensions, or truck suitability.
- Easy through very hard
- Based on driver submissions
- Not a physical measurement or route-safety assessment
Amenities and parking
In the current appDriver reports can cover restrooms, vending, driver lounges, lumper information, and overnight parking.
- Restrooms, vending, and lounges
- Lumper and overnight parking information
- Availability may change or be incomplete
Driver reviews
In the current appHonest reviews of how a stop went, written by drivers, moderated against the community guidelines.
- DockRate driver rating separate from Google
- Edit or remove your own reviews
- Report reviews that break the rules
Facility photos
In the current appPhotos of the approach, gate and dock area so the place looks familiar before you get there.
- Approach and entrance photos
- No faces, plates or paperwork
- May be reviewed, hidden, or removed
Detailed driver reports
In the current appReports can cover wait time, dock difficulty, staff rating, amenities, lumper information, check-in type, entrance notes, and photos.
- Structured facility details
- Driver reviews and staff ratings
- Contributions may be moderated
Saved facilities
In the current appKeep the facilities you run regularly in one list.
- Save and organise facilities
- Quick access from the map
Nearby driver services
In the current appExplore nearby truck stops, fuel, and rest areas. Fuel prices appear where the data provider supplies them.
- Truck stops, fuel, and rest areas
- Provider-supplied fuel prices
- Prices and availability may be incomplete or outdated
Trip planner
In the current appEnter an origin, destination, and driving-time budget to explore stop options for fuel, breaks, parking, and weigh stations.
- Manually entered time budget
- Useful stop categories
- Not an ELD or hours-of-service compliance tool
Directions in Apple Maps
In the current appDockRate opens directions in Apple Maps using standard driving routes.
- Opens Apple Maps
- Standard driving routes
- Truck height, weight, hazmat, and other restrictions are not applied
Weather and official alerts
In the current appView local weather conditions and official alerts, with links to official details when available.
- Current or recently saved area
- Optional alerts while the app is closed
- Delivery depends on permissions, connectivity, iOS behavior, and data availability
Support inside the app
In the current appUse Report a Bug or Contact Support, then follow replies from My Support Tickets.
- Report a Bug
- Contact Support
- My Support Tickets