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Features

Everything a driver wants to know before the gate.

These features are in the current iPhone app as DockRate prepares for App Store submission. This is not a claim of App Store availability or approval.

Facility discovery

In the current app

Search facilities by name or address, browse the map, open facility details, and save facilities for later.

  • Map browsing and facility search
  • Facility details and saved facilities
  • Google rating and DockRate driver rating shown separately

Entrance and check-in notes

In the current app

Driver contributions can explain the facility approach, entrance, check-in type, and other arrival details in plain language.

  • Driver-contributed entrance notes
  • Check-in type and instructions
  • Subject to community guidelines

Wait-time reporting

In the current app

Drivers report how long they were at a facility. DockRate can show recent reports and a typical wait based on available driver reports.

  • Recent reported waits
  • One typical reported wait value
  • Reports, not live queue measurements or guarantees

Dock difficulty

In the current app

Dock difficulty is a driver rating of the docking experience. It does not measure clearance, yard dimensions, or truck suitability.

  • Easy through very hard
  • Based on driver submissions
  • Not a physical measurement or route-safety assessment

Amenities and parking

In the current app

Driver reports can cover restrooms, vending, driver lounges, lumper information, and overnight parking.

  • Restrooms, vending, and lounges
  • Lumper and overnight parking information
  • Availability may change or be incomplete

Driver reviews

In the current app

Honest reviews of how a stop went, written by drivers, moderated against the community guidelines.

  • DockRate driver rating separate from Google
  • Edit or remove your own reviews
  • Report reviews that break the rules

Facility photos

In the current app

Photos of the approach, gate and dock area so the place looks familiar before you get there.

  • Approach and entrance photos
  • No faces, plates or paperwork
  • May be reviewed, hidden, or removed

Detailed driver reports

In the current app

Reports can cover wait time, dock difficulty, staff rating, amenities, lumper information, check-in type, entrance notes, and photos.

  • Structured facility details
  • Driver reviews and staff ratings
  • Contributions may be moderated

Saved facilities

In the current app

Keep the facilities you run regularly in one list.

  • Save and organise facilities
  • Quick access from the map

Nearby driver services

In the current app

Explore nearby truck stops, fuel, and rest areas. Fuel prices appear where the data provider supplies them.

  • Truck stops, fuel, and rest areas
  • Provider-supplied fuel prices
  • Prices and availability may be incomplete or outdated

Trip planner

In the current app

Enter an origin, destination, and driving-time budget to explore stop options for fuel, breaks, parking, and weigh stations.

  • Manually entered time budget
  • Useful stop categories
  • Not an ELD or hours-of-service compliance tool

Directions in Apple Maps

In the current app

DockRate opens directions in Apple Maps using standard driving routes.

  • Opens Apple Maps
  • Standard driving routes
  • Truck height, weight, hazmat, and other restrictions are not applied

Weather and official alerts

In the current app

View local weather conditions and official alerts, with links to official details when available.

  • Current or recently saved area
  • Optional alerts while the app is closed
  • Delivery depends on permissions, connectivity, iOS behavior, and data availability

Support inside the app

In the current app

Use Report a Bug or Contact Support, then follow replies from My Support Tickets.

  • Report a Bug
  • Contact Support
  • My Support Tickets